Furniture Order Policy
Finalized production drawings showing the customer’s dimensions and specifications for custom orders must be signed by the customer for approval before production will begin.
Custom consultations may be required for the drawing and innovation manager to confirm custom information is accurate to customers’ needs. Fees for this consultation are $100.00.
Stains and/or finish choices are listed on all orders and initiated by the customer for approval.
Non-refundable deposits are required for all orders.
25% on custom orders & 20% on stock orders
There is no warranty on unfinished products.
All finished products are warranted for one year. We will fix defects and material and workmanship or replace products if unable to repair them.