Delivery & Pick-up Policy

Delivery

Delivery in the Metro ares is $75 plus tax. Outside of the Metro area will differ depending on the distance to customer's home. Bed assembly and placement of furniture is included in the price of delivery.

LakeCity Woodworkers cannot know whether the furniture you have purchased will fit in its intended location. Furniture can only be placed where there is an unencumbered route. Please be aware that your home may have tight corners or low stairways to consider in the delivery of your furnishings. Should there be a problem accessing your desired room we will leave the piece in another location in your home.  

The delivery staff will not remove doors, railings, etc., nor will they move existing furniture. 

Driveways, walkways, and stairs leading to the building must be cleared of ice, large amounts of snow, and other hazards.

Pick-Up 

If you wish to view your piece before picking it up, we require 24 hrs notice. 

Pick- up hours: Monday to Friday 9 am - 12 pm & 1pm - 4pm

 Keep in mind, our products usually come fully assembled, so you should measure your vehicle to be sure your order will fit.

Customers choosing to pick up their furniture must check it over before taking. Once a piece has left LakeCity, we are not responsible for damage to the piece. 

Customers picking up furniture need to bring appropriate packing/wrapping materials and people to help, as LakeCity is not responsible for loading product into customer vehicles.