Delivery & Pick-up Policy
Delivery and Pick-up
Our delivery and set up services include: bed assembly, set-up, placement of furniture and removal of all packaging materials associated with LakeCity Woodworkers products.
All furniture, and delivery fees must be paid before furniture can be delivered or picked up.
Delivery Fees:
$150.00 with in HRM.
Min 2-hour drive or more Fees start at $500.00
Min 1 full day for delivery is $1,000.00 per day
If fuel prices change our rates could change.
If you’re not sure of the freight rates please call for a quote. 902-465-5000 ext 121
Measure
Please measure before placing your order. Measure hallways, doorways and stairways. You are responsible for ensuring the furniture will fit where it is delivered.
Preparing for Delivery
Please make sure there is adequate access and space to complete the delivery. Before delivery, ensure that there is adequate room to make delivery considering hallways, staircases, elevators, light fixtures and artwork.
Our delivery staff is not responsible for removing doors, railings, existing furniture, etc.
Driveways, walkways, and stairs leading to buildings must be cleared of ice, snow, and other hazards.
Pick-Ups
Once your order is paid in full our scheduling team contacts the customer via phone or email, to verify a date and time for pick-ups. If the customer has a special request the scheduling team must advise the customer if this is possible. Due to staffing schedules, this must be approved.
You are responsible for inspecting of your items before they leave LakeCity Woodworkers premises, we are not responsible for any damage that occurs once the furniture is off-site. Please concede the size of your vehicle, and packing/wrapping materials and ensure your customers are required to bring help and load their vehicle as we cannot guarantee someone will be here to help them.
Pick-up times will vary during our business hours.
We must schedule these in order to have the delivery team prep and clean your furniture.
If you purchase from the floor you must have your own support to take the furniture if you don’t want it scheduled.